What does concierge service mean at the occidental grand aruba resort?
We are going to the Occidental Grand Aruba resort in a couple of weeks. We have reserved the Grand Concierge Deluxe Ocean View room. What does the concierge service include? I noticed that I don't think we are part of the Royal Club members, but I wanted to know about the concierge. More specifically, we were wondering if the beach staff would reserve huts for us?
Question answered by jellybeancounter
A concierge can help you plan and book activities, like tours, water sports, or even restaurant reservations.
The concierge wouldn't reserve palapas for you. You'd most likely have to do that on your own.
How do you go about with a Concierge Service?
I wanted services, like for them to shop for me or wait on my home for cable; What usually happens?
1. Do they come by and get the money, go shopping then come back?
2. Do they pay all in full, give me the bill which include the rate charges?
3. Other Ideas (preferably experienced or firm knowledge about concierge services.)
Question answered by jwishz
You give them the list and money to pay for it, which includes their services
At Sandals, what is the difference between concierge service and room service?
I am just curious as to what additional benefits there are to getting room service in addition to the concierge service. Any help would be most appreciated.
Question answered by Melanie B
Concierge is a person who sits at the main desk. They are there to help you with directions to places and answer general inquiries.
Room service is completely different. It's where you phone the front desk and order food or something to be brought to your room
What does a hotel concierge service include?
I'm staying at a hotel with a concierge service for a trade show and was wondering what their service includes. Can you leave your bags with a concierge before check in?
Question answered by tichur
It mainly consists of providing information and reliable answers about the city and surrounding area but also can include ticket booking, favored restaurants, dining reservations, tour arrangements, transportation, among other things. Normally there is no fee for this service but a tip is appreciated...especially for more than 1 request.
The concierge does not take baggage but will certainly arrange to safely secure it...most likely in a room off the main lobby.
Do they have two levels of concierge service at the Contemporary Resort at Disney?
I have heard that concierge service is offered at the 12th and 14th floor at the Contemporary Resort. I was only able to get a reservation on the 12th. Will I get inferior service? Where is the lounge located? could I take snacks back to my room? what do they serve?
Question answered by Lilli
Take a look here: http://www.allearsnet.com/acc/concierge.htm
Yes, the Contemporary is one of the few hotels that have two levels of concierge services. But I think you'll be pleased regardless of where you end up!
I think other people's experiences are the best judge. There's a lot of reviews on the site I just gave you, too. Here's a very recent review I found of the 12th floor:
"We just returned from a week stay on the 12th floor Contemporary. We stayed on the 12th floor 2 years ago and on the 14th floor last year. Did not get the Magic Kingdom view this year, but we were able to see the lake and the electric water parade from our room. Could view the fireworks just across the hall at the Concierge lounge area. When we stayed 2 years ago, it was just a table as you got off the elevator, but now they seem to have knocked out a few rooms and added a proper lounge area for the 12 floor.
Rooms are much nicer since the rehab. Love the flat panel TV, new bedding and dark wood. Bathroom sinks are annoying (large and square- they don't drain properly), but not a big deal. Also, there was DVD player in the room which is nice.
Room was very quiet and we stayed almost right above Chef Mickey's. Concierge level food offerings were wonderful and worth the extra money. The extra housekeeping/turndown service is also very nice. They not only turndown the beds, but empty the trash and refresh the towels as well. Did not have to use the concierge staff for anything in particular, but they are always there and always greet you. I recognized several of them from past years.
Love being so close to the monorail-- just down the elevator. Will return to the Contemporary next year"
Does anyone know of a business publication in which I could advertise my concierge service?
I am looking to advertise my concierge service in some business publications. Does anyone know of any? I.e. work for/run.
Question answered by stonerosedesigndotcom
Firstly, it's a service...that means it's about trust, and that means you don't advertise...really...you build relationships...you network.
(Ever hear of a national concierege service?...or a francise?... there are none. And are you looking to serve residential? Yech, even worse.
it's not a great business to be in...you have to really be in with the right people and they have to be willing to commit to months.
Is this a good time to start a concierge service?
I was interested in starting a concierge service, but the way the economy is... im not sure if its a good time.... what do i need to start???.... and do i need much capital??
Question answered by Colanth
Using a concierge is a luxury and the first thing people cut back on is luxuries.
As with any business, if you want to have a chance of succeeding, you need a business plan, and you need at least 2 years of operating capital (that means ALL the money the business is going to need for the first 2 years - don't count on profits until then [[if you start seeing any, that's nice, but don't ocunt on them]).
Business without business plans very often fail. Undercapitalized businesses usually fail..
What are the American Express Card Concierge Services like?
I was recently approved for a USAA Total Rewards American Express Credit card, and some of the benefits include concierge services. Has anyone had experience with using this benefit on an a American Express card? Has anyone used the reservation services for dining and travel?
Question answered by abel jarrod
It's good news folks for all Bank of America fans. Open your arms to receive the Rewards American Express Card from Bank of America. What makes this credit card special is that it will be readily accepted across the global network of American Express . Proudly called the Bank of America - Rewards™ American Express Card, it brings together the goodness of both the Bank of America and American Express. Let us look at some of its features.
Basic features highlights
1. 0% Introductory APR (Annual Percentage Rate) on balance transfers and cash advance checks for first 12 billing cycles.
2. Low fixed interest rates after the introductory rate has expired.
3. No annual fee.
4. Option to pay over time.
5. Emergency services such as replacement of prescription, physicians, hospitals, and referrals as well as legal referral services.
6. Extended warranty protection on purchases from scheduled outlets
7. Insurances for accident, damage and rental loss, while traveling
8. Protection against damage or theft of the card
Get all information about american express at: http://www.credit-card-gallery.com/article/228,15_simply_great_features_of_Bank_Of_America_Rewards_American_Express_Card
What are the links to free instructions for Starting My own Concierge business?
I am trying to start my own business providing concierge services such as running errands that others are just to busy to do them for themselves.
Mr. About Business
Question answered by TM Express™
The best routes to take are to research the process of starting a business as well as the industry you're interested in.
I recommend checking out the SBA, Entrepreneur, The Start Up Journal & Nolo. All 4 are great informational resources for the new/small business owner. I posted links for you in the source box.
Associations may be a good avenue to explore. These organizations will address many of the thoughts, questions and concerns you'll inevitably have as well as many you haven't anticipated yet. See the source box for some relevant links.
Research, research, research – this cannot be stressed enough. Read as much as you can about the industry. Here are some book titles that are relevant:
* How to Start and Operate an Errand Service (Revised 2nd Edition) by Rob Spina
* Start Your Own Personal Concierge Service (Entrepreneur Magazine's Start Ups) by Entrepreneur Press
* The Concierge Manual, Second Edition by Katharine C. Giovanni
There are plenty of free informational resources out there. Check the source box for links to articles.
Hope that helps! I wish you much success & happiness in all your ventures!
What do you do when someone wants to redeem a gift certificate for services no longer offered?
The gift certificate was donated over 2 months ago from my personal concierge service to an organization for a silent auction. I haven't heard a peep about it until now and unfortunately assumed it was not purchased. Now, the winning bidder wants to redeem the gift certificate for housekeeping which, due to health reasons, I no longer offer as one of my services. I have mentioned that I have many other services to choose from but she specifically wants housekeeping, which at the time of the donation, I offered. Now she's upset because her family spent the money on it for her and housekeeping is what she wants- says she has no need for the other services. And to top it all off, I don't know if there is an expiration date on it or not. Any ideas on how to handle this without upsetting the customer and giving my fledgling business a bad rep? I've already thought about offering a refund of the purchase price- don't know how she'll respond to that.
Question answered by PK
Depending on how much was spent to win the gift certificate, you can either offer to refund her the amount she spent or hire someone else to provide the services and eat the cost. I would honor the request since the services were offered at the time and you probably don't need the bad rap.